Mission

• Newrest has an exciting career opportunity and is looking for as a Team Leader, to support the Unit Co-ordinator in managing the daily operation, taking ownership and accountability for meeting operational objectives and targets. To always provide excellent standards of service to maximise client enjoyment of products and to ensure the site and its assets are always safe and secure.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

Dishwash/Equipment and Hygiene

• To ensure all equipment is packed to the required airline specification.
• To ensure dish room required throughputs are achieved.
• Ensure all equipment is provided to our internal customers on time.
• To ensure all wash machine temperature are recorded and monitored.
• To ensure waste compacting, removal equipment and systems are in good working condition.
• Ensure correct equipment deadhead procedures for all airlines are adhered to and any surplus equipment is packed for storage in the warehouse.
• To carry out quality checks including damaged and faulty equipment and segregation in line with airline specifications.
• Plan and manage teams output to ensure all targets are met.
• Ensure Housekeeping rules and standards are in place at all times (Clean as you go)
• Adhere to Unit safety measures in place.
• Adhere to Inflight services security compliance.
• Maintain all chemical and equipment stock levels.
• Keep track of orders and deliveries.
• Lead the Hygiene Team, to ensure the completion of hygiene schedules to ensure plant and environment are maintained to a high standard. To do this through the effective deployment of resources, forward planning and continuous improvement.
• To ensure the hygiene standards, cleaning procedures, practises and equipment are continually re-evaluated in line with best practise, company guidelines and legislation.
• Responsible for ensuring effective communication with regards plant hygiene standards across and between shifts within the teams to ensure optimum performance is achieved. 
• Be clear about what is expected of the individuals in the team.
• Undertaking a monthly ‘deep clean’ on each department.
• Interact with colleagues and clients on site in a professional manner at all times.
• Comply with all unit Corporate, Social, Responsibility initiatives.
• Ensure you are aware and comply with QHSE policies and procedures.
• Ensure you understand Newrest Non-negotiables and adhere to these at all times.
• Report all accident/hazards/near misses, in your area in line with Newrest requirements.
• Ensure you understand, comply and abide by any new or amendments to policies, processes or working practices.
• Any other duties as requested by your manager

Knowledge and Skills

• Minimum 1 years’ experience in catering. (desirable)
• The ability to work calmly under pressure.
• Excellent communication, team work and customer service skills.
• Good literacy skills, verbal written and spoken.
• Plan and manage the team’s output to ensure delivery of business, section and customer targets.
• Carry out performance monitoring of team members on a daily basis and escalate concerns to operational Manager.
• Attend/conduct daily operational meetings/briefings. Present accurate information and data as requested.
• Proven leadership ability.
• Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.
• Rotate through different departments/units as reasonably required.
• Instigate and support continuous improvement initiatives.