Are you a natural leader who thrives under pressure, leads by example, and isn’t afraid to roll up your sleeves to get the job done? Newrest, a global leader in in-flight catering, is looking for a Unit Manager who is over the entire facility who brings energy, urgency, and emotional intelligence to the kitchen floor—not just a desk.  In this fast-paced, high-impact role, you won’t be managing from behind a screen—you’ll be shoulder-to-shoulder with your team, driving execution, solving problems in real-time, and setting the pace. From cold meals and salads to transporting the products directly to the plane, you’ll oversee the full production process, ensuring quality, efficiency, and consistency in every dish that’s shipped out across the world.  This is a hands-on leadership opportunity where your presence will set the tone. You’ll need to be sharp, responsive, and committed—capable of keeping operations running smoothly with or without your direct oversight. From day one, you’ll be expected to hit the ground running, embed yourself into the process, and build a team culture rooted in accountability and excellence.  If you’re ready to lead from the front, act fast, and make an impact—this is your moment. Apply now and bring your leadership to the frontline of the operations.

BENEFITS OFFERED

• Free lunch every day
• 100% premium paid medical, dental, and vision insurance for you and your family
• Health Savings Account
• Flex Spending Account
• Life insurance paid by the company
• Additional life insurance
• Short-term disability insurance
• Long-term disability insurance
• 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Holiday pay

REQUIRED RESPONSIBILITIES

Supervisory and Management

• Supervise and manage the work of all the employees throughout the unit.
• Motivate and inspire team members to perform above expectations through proper recognition methods and programs.
• Ensure that all policies and procedures are followed per Newrest and client’s requirements
• Communicate effectively with all crew members and team members
• Hold team members accountable for all expectations
• Other job duties may be assigned based on operational need

Operations/Logistics

• Ensure that all meal orders are filled accurately, promptly, and with high quality according to the datasheets and clients’ requirements
• Ensure that processes are as efficient as possible
• Empower team members to identify and resolve operational issues
• Bring up to management’s attention any concerns and recommendations for such concerns
• Ensure proper communication with the supply department of any stock item needs
• Foresee needs or problems that may arise and have action plans in place to avoid production disruptions
• Clearly and confidently communicate with client representatives as needed
• Fill in as needed to maintain the flow of operations
• Other job duties may be assigned based on operational need

Quality and Safety

• Ensure that all processes conform to the customer and Newrest specifications
• Comply at all times with good hygiene and manufacturing practices (e.g., hazard analysis and critical control points [HACCP], FIFO)
• Carry out cleaning, washing, and sanitation of premises by cleaning plan
• Investigate and complete incidents/accidents documentation
• Enforce safety processes and legal requirements for all processes
• Other job duties may be assigned based on operational need

Administrative Task

• Interview and determine the individuals to join your department
• Approve time off requests and other leaves of absence
• Perform performance reviews for all department team members
• Approve all timecards and resolve timecard discrepancies
• Mentor and coach team members and provide corrective actions as required
• Regular and timely attendance is expected for the position.
• Other job duties may be assigned based on operational need

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor’s in operations, Management, Business Management, or related field
• 5-7 years of experience in the manufacturing or food industry, including in a Kitchen Manager role, managing 100+ hourly employees
• Strong preference is given to someone with experience in a start-up or turnaround environment.
• Strong leadership skills, especially in holding others accountable and creating/maintaining an organized and engaged team.
• Ability to work well under pressure and tight deadlines.
• Good understanding of supply chain and warehouse
• Detail-orientated with the ability to see the big picture.

PHYSICAL ENVIRONMENT

The physical demands described here represent those that an employee must meet to perform the essential responsibilities of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these responsibilities.

The role of an Operations Manager at Newrest is physically demanding. You must stand, walk, talk, listen regularly, and use your hands to handle or feel. You must also lift, push, and move up to 50 pounds. The work environment will be in a Kitchen, with temperatures ranging from room temperature to very cold and noise levels varying from moderate to very loud.

EEO STATEMENT

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and expression, status as a veteran, and basis of disability or any other federal, state or local protected class.