Benefits Specialist

We are looking for a customer-focused Benefits Specialist to join our HR team. This entry-level, on-site position is a great opportunity for someone looking grow their career in Human Resources. The primary responsibility is to assist employees with questions about health insurance, benefits enrollment, and other benefit programs. This individual will also be responsible for inputting data into our benefits system and running our wellness programs.  The ideal candidate enjoys helping people, communicates clearly, pays attention to detail, and is willing to learn.

ESSENTIAL FUNCTIONS:

Benefits Administration

• Maintain employee records in Employee Navigator including but not limited to new hires, terminations, and information changes.
• Administer various employee benefits, such as medical, dental, vision, life, short-term disability, long-term disability, supplemental, and 401(k)
• Advise and counsel employees on benefits-related issues
• Answer benefit eligibility questions and research/resolve issues for all employees
• Protect the organization’s values by keeping information confidential and secure
• Attend orientation meetings to introduce employee benefits and offer packets
• Schedule one-on-one appointments for health benefits and 401(k) enrollments
• Assist with annual open enrollment
• Complete census and deduction imports, including variable-hour tracking
• Submit weekly FSA contribution reports
• Process medical support orders (NMSNs) and related follow-up
• Track benefits enrollment status
• Complete HSA enrollments
• Maintain organized digital and physical benefits documentation
• Ensure compliance with applicable company policies, benefits regulations, and organizational standards related to employee programs and services.
• Support a safe and healthy work environment by promoting employee wellness programs, supporting benefits that assist employee well-being, and maintaining accurate information to support employee needs.

Wellness & Engagement

• Draft and distribute monthly Wellness Newsletters
• Plan and coordinate engaging wellness events across all units
• Collaborate with leadership and vendors to promote health initiatives
• Track wellness participation and provide metrics for reporting
• Ensure compliance with applicable requirements related to food safety, quality standards, health and safety regulations, and company policies.

Office Administration

• Provide additional office support through scanning, printing, mailing, filing etc.
• Ensure the office looks organized and clean
• Regular, timely, and predictable attendance is required for this position
• Perform other duties and responsibilities as assigned
• Manage appointments and calendars

BENEFITS OFFERED

• Free lunch every day
• Medical, dental, and vision insurance for you and your family
• Health Savings Accounts
• Life insurance paid by the company
• Additional life insurance
• Short-term disability insurance
• Long-term disability insurance
• 401(k) with company match
• Employee Assistance Program
• Transportation assistance
• Paid Time Off
• Sick Leave Award
• Holiday pay
• Recognition and incentive programs

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma or equivalent required
• Bachelor’s degree in accounting, human resources, or related field preferred
• 1+ year(s) of experience in Benefits, Human Resources, and/or Payroll preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Must always maintain professional appearance and communication
• Must be able to maintain a high level of confidentiality
• Excellent written and verbal communication skills & phone etiquette
• Proficient in Microsoft Excel; Basic skills in other Microsoft programs (i.e., Word, PowerPoint, Outlook)
• Strong attention to detail
• Strong data entry skills with a high degree of accuracy
• Exceptional mathematical and calculation skills
• Ability to multitask and adapt in a fast-paced environment and changing priorities
• Strong interpersonal skills & customer service skills
• Ability to plan and implement tasks from inception to completion in a quality and effective manner