ESSENTIAL FUNCTIONS

• Supervises and manages the work of all the employees in all areas of the department.
• Motivate and inspire team members to perform above expectations through proper recognition methods and programs.
• Ensure that all policies and procedures are followed by Newrest and client's requirements
• Communicate effectively with all crew members and team members
• Hold team members accountable for all expectations

· Ensure that all meal orders are filled accurately in a timely manner and with high quality according to the datasheets and clients' requirements

· Ensure that processes are as efficient as possible

· Empower team members to identify and resolve operational issues

· Bring up to management's attention any concerns and recommendations to such concerns

· Ensure proper communication with the supply department of any stock item needs

· Foresee needs or problems that may arise and have action plans in place to avoid production disruptions

· Clearly and confidently communicate with client representatives as needed

· Fill in as needed to maintain flow of operations

· Ensure that all processes conform to the customer and Newrest specifications

· Comply at all times with good hygiene and manufacturing practices (eg, hazard analysis and critical control points [HACCP], FIFO)

· Carry out cleaning, washing, and sanitation of premises in accordance with cleaning plan

· Investigate and complete incidents/accidents documentation

· Enforce safety processes and legal requirements for all processes 

· Interview and determine the individuals to join your department

· Approve time off requests and other leaves of absences

· Perform performance reviews for all department team members

· Approve all timecards and resolve timecard discrepancies

· Mentor and coach team members and provide corrective actions as required

· Regular and timely attendance is expected for the position.

· Perform other duties as assigned.