Under the supervision of the General Manager, you will oversee the following tasks:

• Initiate and follow public relations actions with potential, new, as well as established clients.
• Implement commercial agreement signed with our client and ensure that products delivered comply with those agreements
• Ensure and centralize fluid communication between the client and the operations department.
• Provide necessary information and documents to the operations department to warrant a perfect service to the client
• Inform the client about problems faced and solutions implemented to solve them
• Anticipate, prepare and manage clients’ visits and audits, perform written reporting to the Country General Manager
• Follow appropriate recording / reporting procedures related to commercial activities.
• Understand relevant political and legislative issues to establish / facilitate new business activity / renewal of contracts.
• Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead to improvement.

Human Resources

• Evaluate talent of team members and drive actions to address performance issues and/or behavioral concerns.
• Enhance employee morale by engaging in engagement and establishing an environment of trust and respect.
• Handle employee and management concerns and escalate concerns to the HR department.

• At least 5 years of experience in Inflight catering
• Master Degree in International Business
• Strong public relations skills supported by excellent communication, negotiation and presentation skills.
• English, and Dutch fluent.
• Excellent computer skills.
• Dynamic, extroverted, results oriented.