1. Functional and Operational Leadership

• Lead assigned QHSE area (e.g., Micro Sampling, Traceability, GMP, Environmental, etc.) on a rotating basis.
• Actively develop subject matter expertise in the assigned focus area and ensure team compliance with all SOPs and standards.
• Manage QCs ad CCP Champions, oversee their rosters, daily activities, and KPI performance.
• Rotate responsibilities weekly with fellow Senior QHSE Officers as per departmental matrix.

2. Audit & Certification Support

• Assist in preparing for and conducting internal, supplier, and third-party audits (ISO, customer, health department).
• Coordinate and conduct regular HACCP, hygiene, food safety, and operational ins
• Support implementation and maintenance of ISO 9001 and ISO 22000 systems including internal review cycles and Management Review Meeting preparation.

3. Quality Assurance & Food Safety Oversight

• Monitor product shelf life, expired stock, FIFO and FEFO compliance in chillers, freezers, and stores.
• Support pest control program implementation and follow-up.
• Verify environmental swabbing, food sampling, and surface/hand hygiene compliance.

4. Non-Conformance & Corrective Action Management

• Raise and log non-conformances (NCs) for all audit, inspection, or operational failures.
• Conduct root cause analysis (RCA), implement corrective and preventive actions, and ensure timely NC closure.

5. Training & Team Development

• Deliver induction, refresher, and ad-hoc training for QC, production, and other operational staff on hygiene, GHP, GMP, PPE use, and food safety.
• Conduct Toolbox Talks and practical skills coaching on key QHSE topics.
• Support continuous upskilling of QHSE team members and promote awareness of ICARE values.

6. Equipment & Verification

• Manage and verify calibration of scales, thermometers, and measuring equipment.
• Maintain and track internal verification records and schedules.
• Check and record chemical usage, sanitizer concentration, and overall chemical compliance.

7. Traceability & Product Sampling

• Perform routine and scheduled traceability drills and product recalls.
• Collect and document product samples for laboratory analysis or customer requirements.
• Manage retention samples, golden samples, and ensure full traceability documentation is maintained.

8. Documentation, Communication & Reporting

• Submit daily shift handover reports to the QHSE Manager/Deputy.
• Compile and submit accurate weekly KPI, audit summaries, NC logs, and status updates.
• Maintain all required documentation for ISO audits, training, inspections, and SOPs.

9. Health, Safety, and Environmental Compliance

• Ensure all HSE procedures are followed and hazards, near misses, and accidents are reported immediately.
• Support the implementation and monitoring of HSSE system.
• Report and resolve unsafe working conditions or behaviours swiftly and decisively.

10. Other Duties

• Maintain stock levels of QHSE materials (chemicals, first aid kits, PPE).
• Monitor use of company assets and ensure minimal wastage

Authority

• Authority to enforce compliance and recommend or execute disciplinary action for repeated or critical QHSE violations under guidance of QHSE Manager and HR.

Key Performance Indicators (KPIs)

• 100% completion of all assigned audits, verifications, and traceability checks.
• Timely closure of all raised non-conformances with supporting evidence.
• Accurate, on-time submission of reports (daily, weekly, audit summaries).
• Number of staff trained/coached and effectiveness of training.
• Compliance rate with HACCP/GHP/GEMBA walk inspections.
• Full participation in ICARE and food safety improvement activities.
• Maintenance of equipment calibration and verification schedules.
• Documentation and traceability completeness for all samples and records.

Qualifications

• Grade 12
• National diploma in Food Technology/Food safety
• HACCP Knowledge
• Full Competent in Microsoft Office

 

Experience

• 3 Year Experience

Skills

• Ability to conduct accurate quality checks.
• Accuracy of temperature checks and CCP recording.
• Basic knowledge of quality Processes.

Competencies:

• Ability to deliver appropriate information to the right people.
• Ability to communicate. 
• Ability to do basic trainings.