Join our team working in a fast-paced, behind-the-scenes, you keep flights running on time. As a General Assistant in our Dishroom and Equipment area, you will support the cleaning, handling and organisation of catering equipment, ensuring high standards of hygiene, safety, and efficiency. This is a hands-on role suited to someone reliable, team-focused and ready to work in a busy operational environment.

 

Title:                          General Assistant

Reports to:                Department Manager 

Shifts:                       Rotating Shift Pattern 4 on 2 off, 2 earlies, followed by 2 lates

Shift Length:             8 and half hour shifts

Start times:               Early shift start time between 5.00 am – 7.00 am, late shifts start between 10.00 am and midday  

Variations:                Shift pattern start and finish times are subject to change at short notice  

Rate:                         £12.81 per hour, plus double pay on bank holidays

Location:                   Manchester

Benefits

• Free meals.
• On-site parking.
• Life Assurance of two times basic salary.
• An Income Protection Scheme.
• Full training and uniform.
• Employee Assistance Program.
• Free online health and wellbeing support.
• Pensions and Income Protection Schemes.
• Year-round access to virtual GP Service.
• Employee Discounts (also open to friends and family).
• 28 days holiday (inclusive of UK Bank Holidays), increasing with length of service.

Dishwash - Responsibilities

1. To dispose of all waste in the appropriate equipment provided.
2. Load catering equipment into the machine as per training.
3. Ensure wash machine is running to temperature.
4. Make sure the machine is dosing chemicals as per guidelines.
5. After washing check equipment for damage and cleanliness.
6. Record, report breakages i.e. China, glass.
7. Ensure supplier demands are met on equipment requirements.
8. Clean airline equipment as per customer requirements.

 

Equipment – Responsibilities

1. Receive cleaned catering equipment from the Dishroom. 
2. Visually inspect all incoming equipment for cleanliness and any damage.
3. Immediately report any damaged, broken, or defective items i.e. trolleys and canisters.
4. Comply with the "clean as you go" standard to maintain a hygienic and organized workstation throughout the shift.
5. Accurately read airline packing specifications and diagrams.
6. Pick and gather all items needed for the specific flight and trolley.
7. Correctly label all trolleys, canisters, and other items with the flight, date, and other relevant information.
8. Assemble and pack trolleys, drawers, and other catering equipment according to the airline's specification and loading instructions.
9. Perform a final quality check to ensure all items are correctly packed, clean, and undamaged.
10. Record and log all breakages to track inventory loss and for reporting purposes.
11. Ensure all equipment requirements specified by the customer are met for each flight.
12. Clean and pack specialised airline equipment as per the customer requirements.
13. Ensure stock items are organised and rotated properly to minimise waste and ensure accuracy.
14. Marshall packed equipment for sealing to the dispatch area.