ESSENTIAL FUNCTIONS:

• Maintain weekly schedule, manage coverage needs, and request additional team members as need demands.
• Effectively delegate duties to Leads for coverage needs.
• Act proactively throughout the shift to ensure that Dock performance standards are met regarding staging, security checks, loading, and KDT times.
• Track daily team performance; provide daily and weekly reporting on KDT performance, security updates, and team performance metrics.
• Ensure that any flights with compressed or at-risk timelines are managed according to At-Risk Flight SOP.
• Build and lead a strong team that proactively manages the dock space while ensuring cleanliness, hygiene, and safety standards are met.
• Conduct or ensure daily communication meetings with team.
• Identify areas for improvement and develops action plans to increase performance.
• Coordinate with all related departments to ensure that all operational goals are met.
• Coach team members on performance so that individual, team, and departmental goals are met.
• Conduct corrective action meetings based on team member performance.
• Ensure that team members are up to date and compliant with training, safety initiatives, and safety culture.
• Practice and promote the 4 Core Newrest Values: Simplicity, Humility, Efficiency, and Responsibility.
• Maintain a sense of positivity and professionalism in their communications and execution of duties.
• Effectively complete all other duties as directed by management.
• Regular and timely attendance is expected for the position.
• Perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Bachelors in Operations, Logistics, Business Management, or related field preferred
• 2-4 years’ experience in inflight catering or airport hub environment, manufacturing, logistics, or food industry managing employees

QUALIFICATIONS:

• Strong leadership experience with experience in turnaround environments
• Strong communication skills with ability to communicate with non-exempt to upper management levels
• Ability to effectively handle conflict and de-escalate emotionally charged situations
• Good understanding of OSHA, HR, and other employment laws
• Good knowledge of investigation procedures and root cause analysis
• Understanding of lean manufacturing principles and operational processes
• Strategic thinker with creative and excellent problem solving and decision-making skills
• Resilient self-starter, who can act independently and learn quickly within a rapidly evolving environment
• Aptitude in showing self-initiative and follow-through
• Detail-oriented and ability to see big picture
• Strong ability with Excel, Word, and PowerPoint
• Excellent organizational and motivational skills
• Outstanding attention to detail and observation ability
• Strong analytical skills for interpretation of data to effectively manage risk
• Ability to effectively collaborate with site operations, functional leaders and external clients and vendors

Benefits offered

· Free lunch every day

· Medical, dental, and vision insurance for you and your family

· Health Savings Accounts

· Life insurance paid by companyl

· Additional life insurance

· Short-term disability insurance

· Long-term disability insurance

· 401(k) with company match

· Employee Assistance Program

· Transportation assistance

· Paid Time Off

· Sick Leave Award

· Holiday pay

· Recognition and incentive programs