WE ARE LOOKING FOR HANDS-ON OPERATIONAL LEADER TO MANAGE OUR INFLIGHT EQUIPMENT DEPARTMENT. THIS ROLE IS RESPONSIBLE FOR ENSURING EFFECTIVE CONTROL, STORAGE, PACKING, AVAILABILITY, AND INVENTORY MANAGEMENT OF ALL AIRLINE EQUIPMENT, CATERING TROLLEYS, BAR SUPPLIES, AND SERVICE ITEMS REQUIRED FOR DAILY FLIGHT OPERATIONS.

RESPONSIBILITIES: You will be responsible for:

• Manage all equipment warehouse operations.
• Ensure accurate packing of equipment and bar trolleys according to airline specifications.
• Maintain inventory levels and equipment availability to support daily flight schedules.
• Oversee stock counts, cycle counts and accurate monthly inventories.
• Monitor equipment losses, damages and stock discrepancies.
• Manage airline-owned inventory and equipment floats.
• Prepare inventory reports, KPI reports and corrective action plans.
• Ensure that the daily Box times are met as per the required box times.
• Ensure that all equipment is packed as per GLP’s including dead head’s.
• Ensure that equipment carts are packed according to clients’ Equipment loading plan (ELP) and issued to subordinates daily.
• Check and sign the GLP’s.
• Ensure that the kitting processes are followed.
• Effective handling of client objections and complaints.
• Ensure compliance with service level agreements.
• Investigate customer quality issues, develop and implement corrective actions supported by a CAR analysis.
• Ensure that the rosters are done accurately and timeously.
• Full Management of the Equipment team inclusive of bar packing and warehouse management.

• Grade 12 / Matric.
• Bachelor’s degree

• Inventory and Asset control.
• KPI management and operational reporting.
• Advanced Microsoft Excel and data analysis.
• ERP and/or inventory management systems.
• Warehouse and equipment management.
• Client and stakeholder relationship management.

• Manage and lead large operational teams
• Excellent stock accuracy and attention to detail.
• Effective warehouse organisation and operational leadership.
• Sound daily operational decision-making.
• Customer & Airline Management
• Service-level compliance and operational excellence.
• Strong problem-solving and corrective-action management.
• Continuous improvement mindset.
• Ability to work effectively under pressure and consistently meet operational deadlines.