Data Management and ERP System Coordination

• Create, update, and manage data in Winrest according to customer specifications (e.g., flight setups, loading plan and service configurations).
• Maintain and monitor the Purchase Book and supplier database
• Perform regular audits of the ERP system to identify and correct discrepancies.
• Support the digital transformation initiatives in collaboration with the IT department and the Unit Manager.

ERP System Management

• Act as a key user for Winrest ERP, ensuring smooth system functioning and liaising with the Winrest support team when necessary.
• Propose and support system improvement initiatives to align with operational needs.
• Manage user role and profile data base in the system.
• Ensure when necessary proper cleaning of database. 

Field Operations Support

• Conduct regular field visits to verify that operational activities align with system data and procedures.
• Provide hands-on support to operational teams, ensuring the correct application of best practices in data capture and usage.
• Troubleshoot and resolve data-related issues directly on-site to minimize operational disruptions.

Continuous Improvement

• Analyze existing data management processes and recommend improvements based on industry best practices and group standards.
• Lead and participate in continuous improvement projects aimed at increasing data accuracy, operational efficiency, and service quality.

Reporting & Analytics

• Generate and interpret operational and performance reports using Winrest Power BI and other analytical tools.
• Deliver actionable insights and recommendations to the management team based on data analysis

• Bachelor's Degree (BSc) or equivalent in Business Administration, Operations Management, or related fields
• Minimum 3 years’ relevant experience in hospitality, catering, or inflight catering industries (inflight catering experience is an advantage)
• Strong analytical and reporting skills; ability to interpret data and drive decisions.
• Proficient in ERP systems (Winrest preferred) and MS Office tools.
• Customer-centric approach with a strong service orientation.
• Strong problem-solving skills and sound decision-making abilities.
• Excellent teamwork and interpersonal skills.
• Excellent business communication skills (written and verbal).