Safety & Compliance Assistant Manager

SUMMARY: 

Newrest is looking for a Safety & Compliance Assistant Manager who will play a key role in overseeing flight catering compliance, supporting workplace safety initiatives, and ensuring operational standards are consistently met. In this role, you'll lead a team of Operations Compliance Leads responsible for verifying flight catering accuracy, completeness, and compliance with client requirements before orders are sealed and released for dispatch. You'll work closely with Production, Transportation, and Safety management to identify operational risks, resolve compliance concerns, and drive continuous improvement. 

This role in a start-up operation is an exciting opportunity to make a real impact, drive improvements in efficiency, recruitment, and retention, and help establish a strong foundation for long-term success. You'll also have the opportunity to grow your leadership skills and advance your career with Newrest, an international company with opportunities to learn, develop, and take on new challenges.  

We're looking for a leader who embraces change, develops people, sets clear expectations, and inspires teams to deliver results while maintaining high standards for quality and safety.  

ESSENTIAL FUNCTIONS: 

Supervisory and Management 

• Directly oversees a team of eight Operations Compliance Leads responsible for flight catering verification and compliance. 
• Coach, train, develop, and hold team members accountable for performance, accuracy, and adherence to established procedures. 
• Establish clear expectations, monitor team performance, and ensure appropriate staffing coverage to meet operational needs. 
• Collaborate with department leadership to resolve compliance issues and improve operational efficiency. 

Flight Packing and Operational Compliance 

• Oversee the final verification process to ensure flight catering orders meet client specifications, quality standards, and operational requirements before sealing and dispatch. 
• Ensure Operations Compliance Leads accurately verify catering quantities, equipment, special meals, and required items against flight specifications. 
• Monitor compliance with established inspection, documentation, sealing, and flight release procedures. 
• Coordinate with Production and Transportation management to resolve discrepancies and prevent incomplete or noncompliant orders from being dispatched. 
• Review compliance findings, identify recurring errors, and implement corrective actions to improve accuracy and reduce operational disruptions. 
• Ensure compliance records, inspection results, and corrective actions are accurately maintained and reported. 
• Develop and monitor compliance performance metrics to support accountability and continuous improvement. 

Safety and Ramp Compliance 

• Support the Safety Manager in ensuring compliance with workplace safety regulations, Newrest policies, and client safety requirements. 
• Ensure required operational safety checks, inspections, and audits are completed and documented. 
• Coordinate with Transportation management to monitor compliance with applicable airport ramp safety and vehicle operating procedures. 
• Review safety incidents and compliance deficiencies, ensuring appropriate corrective actions are implemented. 
• Identify safety and operational risks and recommend improvements to prevent incidents and strengthen compliance. 

Human Resources

• Interview and determine the individuals to join your department 
• Approve time off requests and other leaves of absences 
• Perform performance reviews for all department team members 
• Approve all timecards and resolve timecard discrepancies 
• Mentor and coach team members and provide corrective actions as required 
• Regular and timely attendance is expected for the position. 
• Perform other duties as assigned. 

EDUCATION/EXPERIENCE REQUIREMENTS: 

• Bachelor's degree in safety-related field preferred but not required. 
• 5 – 7 years of experience in safety management or similar role. 
• Previous experience in creating safety program or changing culture of safety preferred but not required 
• Previous experience managing a team of direct and indirect reports. 

QUALIFICATIONS: 

• Must have a valid state-issued Driver License. 
• Must be able to pass TSA fingerprinted background check clearance. 
• Proven change agent in culture of safety. 
• Must have a strong understanding of OSHA, DOT, and Workers' Comp laws. 
• Must have good knowledge of investigation procedures and root cause analysis. 
• Strong ability with Excel, Word, and PowerPoint. 
• Excellent organizational and motivational skills. 
• Outstanding attention to detail and observation ability. 
• Strategic thinker with creativity and excellent problem solving and decision-making skills. 
• Resilient self-starter, who can act independently and learn quickly within a rapidly evolving environment. 
• Strong analytical skills for interpretation of data to effectively manage risk. 
• Ability to effectively collaborate with site operations, functional leaders and external clients and vendors. 
• Attention to detail, accuracy, and a strong commitment to business ethics. 

PHYSICAL ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.  

This position requires constant standing, walking, and use of a company vehicle, with frequent sitting, gripping, reaching above shoulder height, and handling items weighing 25–50 lbs. Occasional activities include bending, kneeling, squatting, and climbing stairs or ladders. Work is performed both indoors and outdoors, with constant exposure to high and low temperatures, loud noise, fumes, dust, and work at heights up to 20 feet. There is also frequent exposure to chemicals.