At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands-on experience matters, even the CEO pushes trolleys.

About Newrest

Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.

Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.

More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.

Our Frankfurt Operations

• Number of employees: 200
• Main activities: Catering - Production of meals for more than 250 flights per week.
• Key clients: United, EgyptAir, Saudia Airlines, etc.

Your role:

• We are looking for an Equipment Supervisor
• You will report to the Unit Manager/Deputy Unit Manager

Key responsibilities:

Team Leadership Responsibilities 

• Assign daily tasks to operational staff and adjust workforce allocation based on flight schedules, workload, and operational changes. 

• Monitor workflow timelines to ensure all washing, packing, and preparation activities are completed in line with flight loading deadlines. 

• Manage attendance, breaks, and working time to maintain productivity and control overtime. 

• Supervise operational performance and ensure compliance with company procedures, HACCP standards, and safety regulations. 

• Act as first point of contact for operational issues (e.g. equipment failures, missing stock) and escalate major incidents to the Department Manager. 

Pick & Pack Operations 

• Ensure that next-day flights are prepared on time and according to operational requirements. 

• Ensure that all trolleys and equipment are prepared in line with client specifications. 

• Ensure inbound and return flights are counted and correctly recorded in the system. 

• Ensure correct labelling of carts and boxes according to content and operational requirements, and transfer completed units to the designated ready zone. 

• Perform spot checks to ensure all flights and units meet required standards before dispatch. 

Dishwash & Dotation Operations 

• Oversee unloading of flight trolleys and separation of waste and reusable items. 

• Ensure proper washing and cleaning of trolleys, containers, cutlery, and kitchen equipment. 

• Ensure strict separation of Halal and Non-Halal equipment at all times. 

• Ensure cleaned equipment is sorted, counted, and prepared for Dotation and Production according to daily requirements. 

• Ensure proper and safe operation of dishwash equipment in compliance with HACCP standards and cleaning procedures. 

• Supervise dotation activities including quality and quantity check, preparation of tray set up and respect of Galley Loading Plan.   

Hygiene, Safety and Quality Responsibilities 

• Follow Group hygiene and safety regulations, HACCP standards, and company procedures at all times.   

• Apply hygiene and food safety practices in line with HACCP and internal standards.   

• Handle, store, and transport food products correctly, ensuring full traceability.   

• Wear required personal protective equipment (PPE) correctly at all times.   

• Follow company allergen procedures and ensure safe handling of allergen-controlled products.   

• Use company equipment according to instructions and report any defects or issues immediately.   

• Follow all company and customer-specific procedures and instructions.   

• Comply with all Quality, Health, Safety, and Environmental (QHSE) requirements and food safety regulations.   

• Report hazards, incidents, and unsafe conditions without delay.   

• Contribute to a clean, safe, and compliant working environment by following all standards and procedures.   

• Actively support the company “I CARE” culture by following rules, being attentive to safety risks, reporting issues, and promoting safe working practices.   

These lists are not exhaustive and can be reviewed upon operational necessities. 

Qualifications 

• Ability to lead, motivate, and coordinate a multicultural team in a fast-paced operational environment. 

• Good organisational, communication, and problem-solving skills. 

• Ability to work under pressure while maintaining quality and productivity standards. 

• Basic computer skills, including the ability to use operational systems and logistic reporting tools. 

Languages 

• Basic knowledge of English or German is required (at least one language). Knowledge of additional languages is an advantage. 

Experience 

• Previous experience in catering, or similar operational environment is required.  

• Experience in a Team Leader or similar role is an advantage. 

Competencies 

• Strong attention to detail  

• Reliability and operational discipline  

• Problem-solving mindset

What you should know before applying:

• Out of solidarity with our field teams, remote work is not available
• Versatility is key, even in support functions
• A strong corporate DNA based on commitment, responsibility, and team spirit
• A dynamic, international environment that is constantly evolving
• Double-digit growth since 2020
• €3.4 billion in revenue (2024/2025)
• Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo
• In-house ERP system: Winrest
• A Graduate Program that develops young talent
• Management of the entire value chain: from raw material procurement to delivery on the tarmac
• Over 2 million meals served per day
• Group news available here: https://media.newrest.eu/

So, if you want to join a team that values your motivation as much as your potential… send us your application and come build your success with us!