At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group's growth. Here, hands-on experience matters, even the CEO pushes trolleys. 

About Newrest  

Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering "Unlimited" spirit, the Group operates in 53 countries with 60,000 employees. Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remote sites and Facility Management services, rail catering, airport and motorway concessions. More than just a company, Newrest represents a true family, with 97% of its capital owned by over 700 employees.   

Our Belgium Operations

• Number of employees: 200
• Main activities: airline catering
• Key clients: world-renowned international clients
• Relevant information: 5000 meals per day, 10 long-haul flights per day

Your role:

• We are looking for a Production Manager to lead the production function for Brussels Unit.
• You will report to the Unit Manager
• You will manage the production team, including the Deputy Production Manager

Key responsibilities: 

Strategy and operations

• Organize and plan production — quantities, volumes, work rhythm — in line with client specifications
• Define and implement the production line's operational strategy, consistent with Group policy
• Guarantee the smooth running of the production chain: manufacturing, methods, sourcing of products and equipment
• Set the key performance indicators to evaluate production operations, and report on them to management
• Anticipate critical events, identify resource needs and assign responsibilities for specific tasks, including deadlines and performance targets
• Manage production to absorb last-minute changes from flight schedule modifications or cancellations
• Run regular audits to sustain processes: gather reliable information, identify root causes and drive corrective action
• Collaborate with menu planning, procurement and logistics to ensure smooth coordination and inventory control
• Implement process improvements to increase efficiency, reduce waste and optimize costs
• Guarantee Newrest's commitments to its clients are met

Communication and management

• Communicate individual and collective cost, quality and delivery targets to the team, along with internal operating rules
• Share daily results with the team and identify improvement areas together
• Supervise the team and drive their skills development and efficiency
• Formalize procedures and working documents and make them available to the team
• Conduct performance reviews, recruitment and disciplinary interviews
• Get the team to buy into the requirements of the production system
• Alert the Unit Director to any major event within the teams (strike, accident, equipment failure, etc.)
• Report to management on production performance indicators and identified improvement areas
• Analyze and explain financial results, including production losses

Quality, hygiene, safety and security 

• Own the HACCP follow-up and compliance with food hygiene standards
• Enforce security and safety procedures
• Ensure compliance with Group Hygiene & Quality policy and act on anomalies flagged by the Hygiene/Quality department
• Track non-conformities related to food safety and hygiene, and drive corrective actions
• Investigate and complete incident/accident documentation
• Manage complaints: analyze, act, and follow up

• 5+ years of experience at management level ideally in catering activities
• Master culinary production techniques, food legislation, the cold chain, and hygiene and safety rules
• Good knowledge of Word and Excel computer tools and will discover our production management ERP
• Proven experience managing large, diverse kitchen/production teams under strict deadlines
• Strong knowledge of HACCP and food safety standards (ISO, airline food safety protocols where applicable)
• Fluent in English, second language is a plus (Frecnh)
• Rigorous, organized, and have good interpersonal skills, good team spirit and good management of priorities and urgency.

What you should know before applying:

• Out of solidarity with our field teams, remote work is not available
• Versatility is key, even in support functions
• A strong corporate DNA based on commitment, responsibility, and team spirit
• A dynamic, international environment that is constantly evolving
• Double-digit growth since 2020
• €3.4 billion in revenue (2024/2025)
• Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo
• In-house ERP system: Winrest
• A Graduate Program that develops young talent
• Management of the entire value chain: from raw material procurement to delivery on the tarmac
• Over 2 million meals served per day
• Group news available here: https://media.newrest.eu/

So, if you want to join a team that values your motivation as much as your potential… send us your application and come build your success with us!