The ERP Data Coordinator is the guarantor of compliance and reliability of the data entered and processed in the Winrest ERP system. They are responsible for ensuring that all departments correctly apply the Group’s directives and standards in their use of the tool.

This is a hands-on technician role, requiring essential communication skills to enforce best practices with operational and functional managers.

You will carry out your duties under the supervision of the General Manager. Your responsibilities as Data Coordinator will include, but not be limited to:

MISSIONS:

• Data Management and ERP System Coordination

  • Create, update, and manage data in Winrest according to customer specifications (e.g., flight setups, loading plan and service configurations).
  • Maintain and monitor the Purchase Book and supplier database
  • Perform regular audits of the ERP system to identify and correct discrepancies.
  • Support the digital transformation initiatives in collaboration with the IT department and the Unit Manager.

  ERP System Management

  • Act as a key user for Winrest ERP, ensuring smooth system functioning and liaising with the Winrest support team when necessary.
  • Propose and support system improvement initiatives to align with operational needs.
  • Manage user role and profile data base in the system.
  • Ensure when necessary proper cleaning of database.

  Field Operations Support

  • Conduct regular field visits to verify that operational activities align with system data and procedures.
  • Provide hands-on support to operational teams, ensuring the correct application of best practices in data capture and usage.
  • Troubleshoot and resolve data-related issues directly on-site to minimize operational disruptions.

  Continuous Improvement

  • Analyze existing data management processes and recommend improvements based on industry best practices and group standards.
  • Lead and participate in continuous improvement projects aimed at increasing data accuracy, operational efficiency, and service quality.

  Reporting & Analytics

  • Generate and interpret operational and performance reports using Winrest Power BI and other analytical tools.
  • Deliver actionable insights and recommendations to the management team based on data analysis

• Bachelor's degree (Bsc) or equivalent in Business administration, operations management, or related fields
• Minimum 3 years' relevant experience in hospitalty, catering, or inflight catering industries
• Strong analitical and reporting skills
• Proficient in ERP System
• Customer centric approach
• Excellent teamwork and interpersonal skills