At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands-on experience matters, even the CEO pushes trolleys.

About Newrest

Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.

Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.

More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.

Our Germany Operations

• Number of employees: 200
• Main activities: Catering - Production of meals for more than 250 flights per week.
• Key clients: United, EgyptAir, Saudia Airlines, etc.

Your role:

• We are looking for a Unit QHSE Manager Inflight Catering
• You will report to the Unit Manager

Key responsibilities:

Quality and Food Safety Management:

• Food quality and safety are overseen by the QHSE Manager and aim to ensure the quality and safety of food and services. It includes:
• Develop, implement and maintained the Quality and Food Safety management systems in accordance with Newrest standards
• HACCP : conduct HACCP audit, update the Food Safety plan and lead the HACCP team
• Halal Management and certification : update the Halal Safety plan
• Winrest : Participation in the deployment of the Winrest solution, performance analysis…
• Perform traceability exercises, mock recall and other mandatory exercices.
• Participation in updating the preventive maintenance plan and cleaning plan
• Ensure compliance with airline customer specification and regulatory requirements
• Participation in the deployment of the Food Defense and Contingency plan 

• Implement and monitor occupational health and safety policies and procedures
• Conduct risk assessments and ensure appropriate preventives measures are in place
• Lead investigations of accidents, incidents and near misses
• Promote a strong culture among all employees and contractors
• 
  

• Carry out unit inspections at the frequencies defined by the Newrest Group and assign corrective actions, where necessary (in case of identified non-conformities), to the managers responsible for the different departments. 
• Monitor and track the progress of action plans in coordination with the Unit Director and the managers of the various departments
• Conducts a daily walk-through of the unit.
• Unit inspection includes: HACCP, H&S, Environmental, first aid kit, extinguishers, …

• Verification of records :
• - Perform a daily random check of the records completed within the unit in order to ensure that operators carry out all mandatory records on a daily basis, particularly those related to CCPs and PRPOs, in accordance with the services scheduled in the production plan.

• Verification of subcontractor reports (archiving, report relevance, trend analysis) including Ecolab, Pest, uniform, waste.
• Verification and calibration of thermometers, weights, scales and small equipments

• Create and update the control plan for the unit
• Carry out food, surface and hand swabs sampling
• Conduct root cause analysis in the event of microbiological non-conformities and ensure the implementation of action plans and effectiveness

• Develop and maintain environmental management programs aimed at reducing waste, energy consumption, and environmental impact
• Ensure compliance with environmental regulations and company sustainability targets
• Monitor environmental performance indicators and implement improvement initiatives

• Prepare and manage external audits from regulatory authorities, airline customers, and certification bodies
• Maintain all required documentation and records related to QHSE systems
• Answer to customer complaints (Food poisoning, foreign object…) with root cause analysis and achieve satisfactory closure.
• Follow suppliers topics (complaints, self-evaluation, audits) and allergen management system
• Manage non-conformities, corrective actions and continuous improvement initiatives on our internal platform
• Participate to the Food Testing with CSM and carry out daily weight tests during site rounds in the production areas

• Develop and deliver QHSE training programs for staff and management
• Ensure employees are aware of hygiene, safety and environmental procedures
• In collaboration with the HR department, develop training plans and necessary training materials 
• Oversee compliance with QHSE procedures within teams, while encouraging employees to adopt a proactive approach to safety and quality
• Create a QHSE Culture within the unit. This involves making QHSE principles an integral part of daily operations and ensuring that all employees are actively engaged in maintaining high standards.

• Monitor and report key QHSE performance indicators to top management + Providing support to process owners in analyzing their KPIs
• Lead QHSE meetings and support operational teams in implementing corrective and preventive actions
• Develop and follow the “I CARE” policy at the unit level

• Realise ramp safety audit
• Knife recall simulation: participate in the exercise and conduct root cause analysis based on the results
• Intrusion test: participate and monitor the test
• Evacuation drill: coordinate and participate in the evacuation exercise; evaluate and perform root cause analysis of the results

• Minimum college degree, or skills acquired via job experience that are similar
• A similar work experience from food industry – minimum 2 years
• A background in ISO 22000, ISO 9001, ISO 45001, ISO 14001, IFS and HACCP standard would be an advantage
• Experience managing audits and regulatory inspections

• 2-5 years of experience from same role or similar role

• Good communication and training skills
• Good analytical and problem-solving skills 
• Multi-Task ability
• Stress-resistant 
• Adaptable to changes
• Knowledge of HACCP
• Good knowledge of MS Office

• Ability to work under pressure
• Meet deadlines
• Attention to details
• Good level of English and German

What you should know before applying:

• Out of solidarity with our field teams, remote work is not available
• Versatility is key, even in support functions
• A strong corporate DNA based on commitment, responsibility, and team spirit
• A dynamic, international environment that is constantly evolving
• Double-digit growth since 2020
• €3.4 billion in revenue (2024/2025)
• Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo
• In-house ERP system: Winrest
• A Graduate Program that develops young talent
• Management of the entire value chain: from raw material procurement to delivery on the tarmac
• Over 2 million meals served per day
• Group news available here: https://media.newrest.eu/

So, if you want to join a team that values your motivation as much as your potential… send us your application and come build your success with us!