General Assistant

  • Permanent contract
  • Full-time
  • Less than 2 years of experience (Entry level)
  • BTEC Higher National Diploma, Diploma of Higher Education
  • Industry

Posted on 26/01/2026

Mission

Newrest is looking for General Assistants to join our London Gatwick team. If you have the skills and drive to join us, there has never been a more exciting time to join.  You will need to thrive in a busy environment and in new environments on a daily basis.  As a General Assistant you will be working in any area the following areas Dishwash, Production and Pick and Pack.

Reports To:                Department Manager

Rate of Pay:               £12.81 per hour

Shift:                          4 on 2 Off, rolling roster 

Benefits

  • Free meals.
  • On-site parking.
  • Life Assurance of two times basic salary.
  • An Income Protection Scheme.
  • Full training and uniform.
  • Employee Assistance Program.
  • Free online health and wellbeing support.
  • Pensions and Income Protection Schemes.
  • Year-round access to virtual GP Service.
  • Employee Discounts (also open to friends and family).
  • 28 days holiday (inclusive of UK Bank Holidays), increasing with length of service.
  • To join our successful team at Gatwick you will play a key role in ensuring that our catering and goods arrive on time with our customers.

 

Profile

Mandatory Key Roles and Responsibilities:

  • Rotate stock is rotated to get maximum shelf life.
  • Record, report food wastage.
  • Record, report breakages i.e. china, glass.
  • Ensure production schedules are met.

Dishwash

  • To dispose of all waste in the appropriate equipment provided.
  • Load catering equipment into the machine as per training.
  • Ensure wash machine is running to temperature.
  • After washing check equipment for damage and cleanliness.

Production

  • To ensure all airline products are to specification.
  • To ensure and check all products are supplied to relevant departments in an organised manner packed into the appropriate equipment ready for use/dispatching to aircraft.
  • Pack carts/ Production trollies to the required standard and in accordance with passenger volumes.

Pick and Pack

  • To check all products prior to packing.
  • Pack carts to the required standard and in accordance with passenger numbers.
  • Carry out final search and screening function.

Knowledge and Skills:

  • Minimum 1 years’ experience in catering (desirable).
  • Excellent communication, team work and customer service skills.
  • Good literacy skills, verbal written and spoken. 

Skills

Team Player
Flexible
Communication Skills