Responsibilities

• Supervise and lead a team of approximately 10 employees.
• Train, coach, and onboard new staff members.
• Ensure accurate preparation and assembly of food and non-food services according to client specifications.
• Verify service trays for compliance with airline and customer requirements.
• Complete all required traceability and production records (e.g., exposure time sheets).
• Ensure full compliance with hygiene and manufacturing standards (HACCP, FIFO, GMP, etc.).
• Maintain cleanliness and sanitation of work areas following the established cleaning schedule.
• Estimate daily team needs (staffing, materials, and equipment) and communicate them to the immediate supervisor.
• Support other departments when needed, covering absences or workload peaks.
• Monitor production schedules to ensure on-time delivery and efficiency.
• Supervise and manage employee break times in compliance with company policy.
• Perform other duties as assigned by management.

• 1–2 years of experience in a similar supervisory or team lead role.
• Ability to stand for long periods and to work in cold environments (below 10°C / 50°F).
• Strong communication skills — ability to read, write, and speak in English.
• Good knowledge of HACCP and food safety procedures (training provided if necessary).
• Demonstrated ability to handle pressure in a fast-paced production environment.
• Flexibility to work evenings, weekends, as required.