Newrest London Heathrow have an exciting opportunity to join the team as a QHSE Manage, you will work with some of the worlds most renowned airlines, you will work closely with the Unit Management team. The role will include responsibility for the compliance with the Newrest QHSE principles and procedures. You will continually improve the quality, accuracy and adherence to the current practices with reference to QHSE.  

Reports To:    Head of QHSE

Site:             London Heathrow – Colnbrook 

Contract:      Fixed Term Contract ( 18 months )

Salary:             Circa £40,000

Benefits:

Ø  Average 40 hours per week.

Ø  Annual Leave of 28 days and increments based on service.

Ø  Free Meals & Parking on Site, first come first serve.

Ø  Full training and full protective uniform supplied.

Ø  Save for your future by becoming a member of the Pension Plan.

Ø  Life Assurance of two times basic salary 

Ø  Income Protection Scheme

Ø  Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.

Ø  Unlimited access to an online platform offering mental health and wellbeing support.

Ø  Access to a 24hr virtual GP Service.

Ø  Newrest Discounts Scheme, offering great deals 24/7 (also open to friends and family).

Tasks:

1. Embedding the Newrest Non-negotiables into the daily activities.
2. Work with nominated Champions and Ambassadors to ensure compliance to all processes and standards.
3. Undertake HACCP Inspection, Health & Safety Inspections, Environmental Inspection, Ramp Safety audit in line with defined frequency per Newrest Guidelines.
4. Develop feedback system with operational managers and follow up on action plan closure.
5. Collate and monitor the KPI data highlighting trends and areas of improvement.
6. Conduct Customer Self Audit. Review findings with management team and creating action plan. Co-ordinate and manage the customer audit. 
7. Customer Complaints, respond to customer complaints and liaise with operational teams for action plan in high frequency areas.
8. Promote the use of Calypso for recording all QHSE events. 
9. Microbiological Results, monitor submission of samples according to volumes, highlighting to operational teams and deficiency or any trends in results being seen.
10. Support local unit traceability exercise.
11. Update and review risk assessments ensuring all areas ensuring all aspects of the business are assessed.
12. CSR culture to be embedded into daily operations through training and supporting the units with current and new initiatives.
13. Coaching and development of the unit based managers and teams.
14. Interact with, colleagues, customers and clients in a professional manner at all times.
15. Adhere to Unit safety measures in place.
16. Adhere to inflight services security compliance.
17. Adhere to clean as you go standard.
18. Interact with, colleagues, customers and clients in a professional manner at all times.
19. Drive, direct and implement unit Corporate, Social, Responsibility initiatives.   
20. Any other duties as requested by your manager.

Skills and Knowledge:

Ø  Affiliation to a suitable professional body.

Ø  Food Hygiene, minimum diploma level.

Ø  Minimum 1+ years of experience in QHSE management and food safety, within catering.

Ø  Experience of strengthening ISO certifications.

Ø  Strong analytical skills are essential.

Ø  Excel knowledge desirable.

Ø  Possess a pro-active approach and a can do, collaborative attitude.

Ø  Possess a high level of attention to detail and accuracy with an ability to deliver on strict                  deadlines.

Ø  Excellent communication skills both verbal and written to build business relationships and                interact with internal customers.