IT

IT COORDINATOR

IT COORDINATOR

  • Permanent contract
  • Full-time
  • Unimportant
  • Bachelor degree
  • Information Technology
Posted on 25/04/2025

JOIN THE NEWREST GHANA TEAM!

Posted on 25/04/2025

Mission

To monitor, maintain and provide a high level of technical assistance to Newrest Ghana employees and the Unit's IT systems. To also support the Unit's IT system users through face-to-face or remote assistance. The perimeter of actions includes computers, in-sourced softwares, network, and server issues. To provide support on IT queries and resolve issues surrounding servers. 



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Profile

  • Minimum of a First Degree in Information Technology, Computer Science, or a related field.
  • Professional certification in Information Systems (IT)
  • Appropriate experience in Information Technology (IT) and Information Systems (IS).
  • Competency in Microsoft Office with excellent Excel skills.
  • Knowledge of installation/configuration of Windows Operating Systems, Server Administration, Active directory management and mobile devices (Smartphones and tablets).
  • Ability to manage network devices (switches).
  • Appreciable knowledge of LAN/WAN. TCP/IP, VLAN, switching, routing, Office 365 Suite, OneDrive, SharePoint, Teams and troubleshooting, virtualization (Hyper-V)
  • Knowledge of IT Security.
  • Implement IT standards, policies, and procedures across business systems.
  • Train users on new software releases and system functionalities. 

  • Person Specification 

·        Minimum of 3 years' experience in a similar field/position.

·      Proven experience in IT systems and network management

·        Excellent listening and questioning skills, combined with the ability to interact confidently with teams to establish what the problem is and to explain solutions.

·        Strong autonomy to work well in a team.

·        Ability to prioritize workload (project management skills)..

·        Paying attention to details.



 

PLEASE NOTE: THIS IS A LOCAL POSITION