• Oversee and manage daily ramp operations, ensuring seamless coordination and safety standards are maintained.
• Collaborate with Ramp Safety teams at various stations to ensure consistency in procedures and safety protocols.
• Enforce strict adherence to company policies, airport safety regulations, and aviation standards.
• Provide clear guidance and supervision to ramp staff during flight operations.Prepare flight movement reports and conduct driver briefings prior to departures.
• Monitor and observe all flight operations on the ramp, ensuring the safety and security of all staff involved.Report and document any violations or deviations from procedures.Investigate incidents, accidents, and near-miss situations and compile detailed reports with recommended corrective actions.
• Promote and ensure the safe and proper usage of ramp equipment; promptly report any irregularities or malfunctions.
• Apply fair and consistent disciplinary actions where required, identify operational risks, and implement preventive measures.Ensure timely and accurate completion of delivery notes and transfer to the billing department.
• Analyze operational data to identify trends and patterns for performance improvement.Develop, update, and monitor KPIs and performance reports related to ramp safety.Make informed strategic decisions based on operational data insights.
• Maintain open and efficient communication with the Operations Management Team.Foster positive relationships with clients and stakeholders on the ramp, including station personnel and airline crew.
• Adjust driver schedules and ramp activities in response to changes in service, flight delays, or equipment issues.
• Perform regular audits to ensure compliance with Newrest standards, civil aviation regulations, and airport authority requirements.
• Support ongoing safety training and conduct on-the-spot coaching for best practices and safe equipment handling.
• Take initiative in identifying safety issues and implement immediate corrective actions when necessary.
• Handle any additional duties as needed to support the safe and efficient running of ramp operations.

• Prior experience in ramp operations or ground handling, with a strong focus on safety (minimum 2 years preferred).
• Sound knowledge of aviation safety regulations, airport procedures, and ramp equipment handling.
• Proven experience in safety auditing, incident reporting, and root cause analysis.Strong leadership qualities with the ability to manage, train, and motivate staff under high-pressure environments.
• Analytical mindset with the ability to use data to support decision-making and drive improvements.
• Excellent communication skills – both written and verbal – in English; German language skills are an advantage.Proficiency in MS Office; experience with operational reporting tools is a plus.
• Strong organizational skills, with attention to detail and problem-solving ability.
• Flexibility to adapt to changing operations and availability to work in shifts.
• Valid airport security clearance or the ability to obtain one (ZÜP certification is a plus).
• Must be based in or willing to relocate to Munich or Frankfurt or Berlin

ABOUT NEWREST :

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 40,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

https://www.newrest.eu/