Transportation Manager

Newrest is looking for a Transportation Manager who will play a key role in leading our transportation operations, developing strong teams, and ensuring the safe, timely, and efficient delivery of our services. In this role, you'll oversee drivers, helpers, dispatch, and refrigerated operations while improving department performance, maintaining high standards of quality and safety, and building a positive workplace that promotes accountability, teamwork, and continuous improvement.

This role in a start-up operation is an exciting opportunity to make a real impact, drive improvements in efficiency, recruitment, and retention, and help establish a strong foundation for long-term success. You'll also have the opportunity to grow your leadership skills and advance your career with Newrest, an international company with opportunities to learn, develop, and take on new challenges.

We're looking for a leader who embraces change, develops people, sets clear expectations, and inspires teams to deliver results while maintaining high standards for quality and safety.

ESSENTIAL FUNCTIONS

Supervisory and Management

• Supervises and manages the work of all employees in all areas of the department, including dispatch, drivers, helpers, supervisors, admin staff, and general workers.

• Motivate and inspire team members to perform above expectations through proper recognition methods and programs.

• Ensure that all policies and procedures are followed by Newrest and client's requirements

• Communicate effectively with all crew members and team members

• Hold team members accountable for all expectations

Operations/Logistics

• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United States Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)

• Investigate and complete incidents/accidents documentation

• Observe service operations, ensure all ramp safety, AOA safety, security rules and regulations are followed, and report any violations

• Provide solutions to problems that occur during the transportation, unloading, offloading, or any other process

• Enforce safety processes and legal requirements for transportation and other processes

• Organize regular audits on the runway and set up corrective action plans as appropriate

• Perform maintenance on the fleets and follow up to ensure proper safety maintenance

• Be diligent, punctual, and reliable

• Perform other duties as assigned

QHSE

• Ensure compliance with all applicable requirements related to product and service quality, environmental standards, food safety, and health and safety regulations.

• Support the availability of resources and necessary competencies to maintain and enhance integrated management systems (IMS).

• Uphold commitments to environmental and social responsibility in alignment with the Be the Change CSR charter.

• Promote a safe and healthy work environment by preventing work-related injuries and illnesses, eliminating hazards, and reducing health and safety risks.

• Facilitate systems for joint consultation and participation with employees and their representatives as needed.

• Drive continuous improvement and consistently seek to enhance IMS performance.

• Effectively communicate the organization's vision, goals, and performance both internally and to relevant external stakeholders.

Human Resources

• Interview and determine the individuals to join your department

• Approve time off requests and other leaves of absences

• Perform performance reviews for all department team members

• Approve all timecards and resolve timecard discrepancies

• Mentor and coach team members and provide corrective actions as required

• Regular and timely attendance is expected for the position.

• Perform other duties as assigned.

PHYSICAL ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

This position involves constant physical activity, including standing, walking, bending, sitting, kneeling, squatting, climbing stairs or ladders, and gripping objects. The role frequently requires pushing, pulling, and lifting/carrying objects weighing 25–50 lbs. Occasional tasks include reaching overhead and driving a company vehicle. Work is performed in both indoor and outdoor environments and involves constant exposure to high temperatures, cold/freezing conditions, loud noise, fumes, and dust, with occasional exposure to chemicals. The position also requires working at heights of up to 20 feet.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelors in Operations, Logistics, Business Management, or related field strongly preferred

• 5-10 years' experience in inflight catering or airport hub environment, manufacturing, logistics, or food industry managing 100+ non-exempt level employees

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong leadership experience with experience in turnaround environments

• Strong communication skills with ability to communicate with non-exempt to upper management levels

• Ability to effectively handle conflict and de-escalate emotionally charged situations

• Good understanding of OSHA, HR, and other employment laws

• Good knowledge of investigation procedures and root cause analysis

• Understanding of lean manufacturing principles and operational processes

• Good knowledge of HACCP & food safety standards

• Strategic thinker with creativity and excellent problem solving and decision-making skills

• Resilient self-starter, who can act independently and learn quickly within a rapidly evolving environment

• Ability in showing self-initiative and follow-through

• Detail-oriented and ability to see big picture

• Strong ability with Excel, Word, and PowerPoint

• Excellent organizational and motivational skills

• Outstanding attention to detail and observation ability

• Strong analytical skills for interpretation of data to effectively manage risk

• Ability to effectively collaborate with site operations, functional leaders and external clients and vendors